HELP CENTER.

Auto Dealers Digital is an online-based platform that provides dealers everything they need to generate leads and grow bigger. It’s an easy-to-use platform that will scale your dealership. In a few words, Auto Dealers Digital is your kick-ass partner.

We’ve got more than 7,200 dealers who trust us to scale their dealerships, and that number is only growing. We’ve used proven marketing strategies to scale up dealerships of all sizes. From dealerships steps away from closing to dealerships already considered HUGE.

Auto Dealers Digital is for the small car dealerships who want to grow big and the big dealerships who want to grow bigger.

Auto Dealers Digital is a full-fledged dealer marketing partner. We provide:
– Inventory Management
– Mobile-Friendly Dealer Websites
– Instant Messaging App
– Dealer CRM
– Craigslist Automation
– Unlimited Classifieds Syndication
– Facebook Marketplace Auto Posting App
– Facebook Marketplace Listings Boost
– Facebook Ads
– Google Ads
– Vin Code Scanner App
– Local Dominance
– Social Media Automation
– We Buy Cars Ad Campaigns

No. ADD takes care of everything related to your account. You have setup specialists who help you get started, customer support agents who help with your account, and marketing advisors who follow up with you for the lifetime of your account.

Please email us at help@autodealersdigital.co explaining the issue you’re facing and a member of our team will call you. Please use the email address you used to create your ADD account to contact us. Or, call us at (469) 485-3772 from one of the numbers you used to sign up.

Click on Login/Sign up → Forgot Your Password and enter your email address or your dealership website address and you will receive an email with instructions on how to reset your password.

No, there are no contracts. Accounts are renewed on a month-to-month basis.

If you still have access to your account, follow these steps to secure it:

1- Change your password
2- Sign out everywhere
3- Log back in and stay protected

If you can’t access your account anymore, call us at (469) 485-3772 from one of the numbers you used to sign up. Or, send us an email at help@autodealersdigital.co from the email address you used to open your ADD account.

Auto Dealers Digital offers one comprehensive package that includes everything your dealership needs to succeed in the online world. We also offer additional add-ons that add more functionality to your acocunt and give you access to exclusive tools that will help you generate and close more leads. To learn more about our plans, check out our pricing page here or give us a call at (469) 485-3772.

Yes. You may unsubscribe from any additional add-ons you find yourself not using. Simply give us a call at (469) 485-3772 from one of the numbers you used to sign up or send us an email to help@autodealersdigital.co from the email address you use with your ADD account.

We accept all major credit cards, including Visa®, MasterCard®, American Express®, and Discover® . Please be sure to provide the exact billing address and phone number that your credit card issuer has on file for you. Incorrect information may cause a delay in the processing.

Yes. Log in to your account.

My Account → Payment → +Add new Card.

If you’re facing any problems through this process, feel free to contact our customer support team at help@autodealersdigital.co or call us at (469) 485-3772.

Yes. Annual payments are available and they come with 2 months free.

No. You’ll only be charged the monthly/annually subscription fee.

We develop our software to work on Chrome web apps, Windows 8 and up, Mac, iOS, and Android.

We integrate with all other inventory management systems and DMS’s and can get your full inventory in less than 48 hours (timing depends on source of inventory).

Auto Dealers Digital is willing to work with any third-party software or system. If we can’t work with your current provider, feel free to get in touch with our Sales line and we will see what we can do.

It could be that your app isn’t properly configured to be used with your ADD account. Give us a call at (469) 485-3772 and one of our customer support agents will be happy to assist you.

Log in to your account → CRM → Click On a Lead.

And here you’ll be able to listen to any calls that lead has made to one of your trackable numbers.

If you face any trouble while listening to recordings please give us a call at (469) 485-3772.

Starting September 13th, 2021, Facebook Marketplace discontinued mass listings by all inventory partners.

At Auto Dealers Digital, we continue to automatically list vehicles for all our dealers. If your Facebook Auto Posting tool isn’t set up yet, please call your ADD Marketing Advisor’s direct line or call our customer support line at (469) 485-3772 to get set up immediately.

Instant Messaging App doesn’t support notifications of any type. It uses browser notifications as its own. Make sure you select “yes” when your browser asks permission to send you notifications.

To access your account from your smartphone or tablet, please verify that your device is connected to either cellular data connection or Wi-Fi.

Log in to your account → Inventory → Inventory Management.

From here, select the vehicles that are sold, click on the action button on top of the vehicle list and then click on “Mark as Sold”.

If you follow these steps and vehicles are still listed feel free to contact us on (469) 485-3772.

We know security and privacy are important to you – and they are important to us, too. We make it a priority to provide strong security and give you confidence that your information is safe and accessible when you need it. We’re constantly working to ensure strong security, protect your privacy, and make the software even more effective and efficient for you.

Auto Dealers Digital collects data to help you do more. To do this, we use the data we collect to provide, improve, and develop our products and services, and to provide you with personalized experiences. You can learn about the most common categories of data we collect on our privacy policy.

We use the information we collect only for the purpose for which you provided your data, meaning answering your inquiries and providing you with products and services suitable for your dealership.

There are a number of common practices that you should take to protect your personal information, including: never giving your username or password to anyone.

Data is replicated across multiple redundant servers within our environment which mitigates the risk of loss of connectivity with one or more nodes.

If you have questions concerning our privacy policy, please contact privacy@autodealersdigital.co